This week’s blog has been written by Kirsty, Visitor Services Coordinator for Skipton Town Hall. Learn more about her role and meet some of our Visitor Services volunteers:
My name is Kirsty and I am the Visitor Services Coordinator for Skipton Town Hall’s Information and Visitor Centre. I have been working at Skipton Town Hall for a little over three years. What first attracted me to the role was when I read the job description and I thought it fitted my personality and what I wanted to achieve from my professional career and development perfectly. The role offered challenge, variety, a chance to progress and the opportunity to work within a thriving cultural venue.
Looking back, applying for the role is easily one of the best decisions I’ve ever made and I couldn’t be happier to be one of the lucky people who can say I really love my job. I work with a great team, in a dynamic and positive environment and can’t wait to see what the future holds with the redevelopment of Skipton Town Hall. It’s going to be a wonderful opportunity working within the cultural hub for the Craven area. Together with the friendly and knowledgeable staff and volunteers I work with, we are providing a comprehensive and valuable service to the people of Craven and those who visit this delightful district.
Skipton Information & Visitor Centre is normally open from 9.30am – 4pm Monday to Saturday, including bank and public holidays with the exception of Christmas Day, New Year’s Day and Easter Day. The Centre also opens its doors on selected Sundays throughout the year, please follow our Social Media channels for updates.
Following guidance from central Government, the Centre is currently closed to the public until further notice. With the health and wellbeing of staff and visitors being our priority, we are operating our usual service remotely and here’s how you can get in touch –
- Phone 01756 792809
- Email email@example.com
- Social Media @SkiptonTownHall
During the exciting redevelopment of Skipton Town Hall, we have been based near the picturesque Canal Wharf on Coach Street in Skipton and once it is safe to do so, we look forward to returning. From a distance, the team are still on hand to help provide information about the area and all the exciting things we can all look forward to enjoying again in the future, when businesses and attractions are open again.
As well as providing an information service, we also offer a whole host of maps, books, excellent souvenir and homeware gift ranges in the shop and we look forward to being able to showcase these when we reopen to the public. Although we are currently closed to the public face to face, we thought it would be great to hear from some of our amazing volunteers, some of who have been with us, providing an indispensable service for coming up to 30 years!
Here are two of our amazing volunteers, Joyce and Kathleen
Here’s one of our wonderful volunteers, Judy, to tell you her story about her time as a Volunteer with us:
“It is exactly 7 years since I started volunteering at TIC [Skipton Information and Visitor Centre, formally Tourist Information Centre] when it took up the space where Wildwood’s [restaurant] now is, probably 4 times as much room there as where we moved to! I started volunteering when I began to phase out of paid employment. I wanted to be in a stimulating environment where I had contact with the public. The Information Centre has certainly provided that over the years in different ways. I love being kept on my toes! Not knowing what the next visitor wants does exactly that! If I don’t know the answer to their query, then I will find out if at all possible & that can be a challenge too!
With my passion for the Dales, I love to help visitors plan walks or drives to see for themselves the splendid limestone features in our landscape & the myriad interesting places to visit. I adore the Red Philips map of the [Yorkshire] Dales which so clearly reveals the layout of our different valleys & fells. Over the years it has been my favourite sale!! I keep my fingers crossed for a reprint in the future!”
Another of our volunteers, Kathleen Richards first offered her services as a volunteer when the Centre operated under the Yorkshire Tourism Board. She then continued to offer her services when it was taken over by Craven District Council:
“I started work as a volunteer at the TIC [Tourist Information Centre as it was formerly known] in November 1991. I did stop for a couple of years until the ‘new TIC’ opened in 2001. So I have had a few happy years there!”
We look forward to the time when we can safely return to the Centre at Coach Street and work together again, serving the people of Craven and its visitors.